Some businesses follow the low cost strategy
by striving for efficiencies and economies of scale whereas some businesses focus
on differentiating themselves from the competitors in a way other than price.
The subject
under discussion is, “Is it possible for a Company or Business unit to follow a Cost
Leadership Strategy and a Differentiation Strategy simultaneously”? The answer
to the question in my point of view is YES, it is quite possible for a company
to continue a cost leadership strategy and a differentiation strategy
simultaneously but it does not work for everyone. Toyota
is a good example of an organization that produces quality cars at low price
coupled with differentiating strategy. A convincing example is the introduction
of Lexus in 1989 by Toyota to compete with other luxury brands of BMW and
Mercedes Benz new series.
Cost leadership and differentiation
strategies are popular research topics within the field of strategy and have
been widely discussed, in particular since Michael Porter presented his model
of generic strategies in 1980. Porter’s theory argue that cost leadership and
differentiation strategies are irreconcilable, that a business unit which is
unable to achieve one of the competitive strategies is likely to be "stuck in the middle" of the
competitive marketplace with no competitive advantage. That unit, according to
Porter, is doomed to below-average performance. Research by Greg Dess and Peter
Davis as well as by Rod White advocate that a trade-off does not necessarily
need to be and refer to companies i.e. IKEA, Southwest Airlines, Toyota, IBM,
Caterpillar, Wal-Mart and McDonald’s as examples of firms that have
successfully reconciled both strategies and thus enjoy “dual competitive advantages”.
Businesses that join overall low cost
and high quality differentiation strategy offer high quality and low prices
which eventually complicate things following cost leadership. Grant (2005)
argues: “Common to the success of Japanese companies in consumer goods
industries such as cars, motorcycles, consumer electronics, and musical
instruments has been the ability to reconcile low cost with high quality and
technological progressiveness. The total quality management methods they
adopted exploded the myth that there is a trade-off between high quality and
low cost.
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